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Privacy Policy

Privacy Policy | Active Solutions

Last Updated: 2025

1. Introduction

This Privacy Policy explains how Active Solutions AI (“we,” “our,” or “us”) collects, uses, stores, and protects your personal and business information. By using our website, purchasing our services, or engaging with our team, you agree to this policy.

2. Information We Collect

We may collect the following information:

  • Personal and business details such as your name, company name, job title, email address, phone number, and billing information.

  • Service-related data such as CRM login credentials, workflows, automation data, lead lists, and customer records provided by you for the purpose of fulfilling our services.

  • Automatically collected information through cookies, analytics tools, and tracking technologies (e.g., IP address, browser type, and usage patterns).

3. How We Use Your Information

We use your information to:

  • Deliver, manage, and improve our services.

  • Communicate with you about your account, projects, or support requests.

  • Configure, optimize, and maintain your CRM and automation systems.

  • Maintain internal records and fulfill legal or compliance obligations.

4. Data Ownership & Confidentiality

  • All CRM builds, automations, workflows, and assets we create for you remain your property upon completion, except for proprietary tools and templates developed by Active Solutions AI.

  • We will not disclose, share, or use your proprietary information, customer data, or business processes for any purpose outside the scope of contracted services, unless required by law or with your explicit consent.

5. Sharing of Information

We do not sell your personal information. We only share it:

  • With trusted third-party service providers (e.g., CRM platforms, hosting services, communication tools) when necessary to deliver our services.

  • When required to comply with legal obligations or protect our rights.

6. Data Security

We take reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and you acknowledge this risk when using our services.

7. Cookies and Tracking

Our website uses cookies and tracking technologies to enhance user experience, analyze site performance, and deliver targeted content. You may disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Platforms & Integrations

When integrating with third-party platforms (e.g., GoHighLevel, Stripe, API tools), their respective privacy policies and security measures apply. We are not responsible for changes, outages, or breaches that occur within third-party systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

Email: ashton@activesolutions.ai

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